Privacy Policy

Effective Date:

July 6, 2025

Last Updated:

July 6, 2025

The Pawsh Groom Room (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, forms, booking system, and grooming services.

1. Information We Collect

We may collect personal information including your name, phone number, email, pet details, appointment history, and payment information. We also collect site usage data such as IP address and browser information through cookies.

2. How We Use Your Information

We use your information to:

• Schedule and manage grooming appointments

— Send appointment reminders and updates via text or email

— Process payments and deposits

— Improve our services and website experience

— Comply with legal or safety-related obligations

3. Text Messaging Consent
By providing your phone number, you consent to receive automated text messages from us for booking, appointment updates, and promotional messages. Message and data rates may apply. Reply STOP at any time to unsubscribe.

4. Data Sharing
We do not sell or rent your personal information. We may share it with trusted third-party platforms such as our CRM, payment processor, or email service provider.

5. Security
We use reasonable safeguards to protect your information, including encryption and limited access.

6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time.

7. Contact Us
If you have any privacy-related questions, contact us at:
📧 [your email]
📞 [your phone number]